Probation Receptionist & Office Support

Ministry of Justice; South Kesteven; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Ministry of Justice in the Probation Service Directorate seeks an administrative professional to be the first point of contact for visitors and callers, delivering efficient reception and office support across a building complex.

Hybrid working is offered in a full-time role; you will handle mail, supplies, meeting room bookings, and event registrations, while supporting safeguarding and case administration activities as required.

Qualifications

• Proven proficiency in ICT across the full range of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Experience in customer relations is desirable.

Responsibilities

• Be the first point of contact for Probation Service visitors and callers, logging arrivals and directing to staff.
• Manage building logistics: mail, PPE, stationery, meeting rooms, and event registrations.
• Handle petty cash, transport funds between properties, and assist with safety and security tasks such as fire/alarm checks.
• Support case administration by maintaining confidential files, scanning/archiving data, and using office software.
• Assist in risk assessment support and act as Fire Warden/First Aider where trained.

Skills

Microsoft Office proficiency

Verbal communication

Written communication

Customer service

Education

GCSE Maths and English (A-C)

Job description

Ministry of Justice in the Probation Service Directorate seeks an administrative professional to be the first point of contact for visitors and callers, delivering efficient reception and office support across a building complex.

Hybrid working is offered in a full-time role; you will handle mail, supplies, meeting room bookings, and event registrations, while supporting safeguarding and case administration activities as required.