Probation Service Reception & Admin Support

Ministry of Justice; Merthyr Tydfil; On-site; GBP 21,000 - 27,000; Full time

Job summary

Ministry of Justice, based within the Probation Service Directorate in HMPPS, requires an administrative professional to provide reception duties and wide-ranging administrative support. The role may support multiple teams and requires covering during absences, with training provided.

Emphasis on equality, diversity, and confidentiality in handling sensitive information. Core hours include evenings/weekends as needed; you will be the first point of contact for visitors and callers, manage

Qualifications

• ICT skills across the full range of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Experience in the criminal justice field.

Responsibilities

• Be first point of contact for Probation Service and greet visitors professionally.
• Manage building logistics: mail, PPE, stationery, room bookings, events.
• Monitor security; act as Fire Warden/First Aider when required.
• Support case administration and maintain confidential files and databases.

Skills

ICT proficiency

Verbal communication

Written communication

Reception duties

Education

GCSE Maths and English

Welsh language (where applicable)

Tools

Microsoft Office

Job description

Ministry of Justice, based within the Probation Service Directorate in HMPPS, requires an administrative professional to provide reception duties and wide-ranging administrative support. The role may support multiple teams and requires covering during absences, with training provided.

Emphasis on equality, diversity, and confidentiality in handling sensitive information. Core hours include evenings/weekends as needed; you will be the first point of contact for visitors and callers, manage