Front Desk & Admin Specialist – Probation Service

Ministry of Justice; Harlow; On-site; GBP 19,000 - 22,000; Full time

Job summary

Ministry of Justice in Harlow invites applications for a Receptionist role within the Probation Service. You will be the first point of contact for visitors, handling enquiries by phone and email, and providing essential administrative support in a confidential environment.

You will assist with building logistics, security procedures, and safety measures, including logistically managing mail, room bookings, and event registrations. Training is provided as needed.

Qualifications

• First point of contact for Probation Service and visitors; professional reception duties.
• Administrative support services across teams; logging arrivals and departures.
• Promotes equality, diversity and anti-discriminatory practice in performance of the post.
• Adheres to policies regarding sensitive/confidential information.

Responsibilities

• Be first point of contact for Probation Service and greet visitors face-to-face and via telephone/email; log arrivals/departures; issue visitor passes and security fobs as required.
• Organise and manage building logistics: mail, PPE orders, stationery, room bookings, meeting equipment, event registration.
• Handle petty cash, travel warrants, and transportation between Probation properties.
• Support health and safety and security: act as key holder, test alarms, monitor CCTV, assist evacuations; support risk assessments.

Job description

Ministry of Justice in Harlow invites applications for a Receptionist role within the Probation Service. You will be the first point of contact for visitors, handling enquiries by phone and email, and providing essential administrative support in a confidential environment.

You will assist with building logistics, security procedures, and safety measures, including logistically managing mail, room bookings, and event registrations. Training is provided as needed.