Probation Case Administrator – Onsite Support

Brook Street; Chorley; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Onsite parking

Office-based

Job summary

Brook Street is recruiting a Case Administrator for an onsite role in Chorley. You will support case administration for people on probation and victims, maintaining accurate information in approved databases and coordinating between agencies.

The role requires strong communication, initiative, and proficiency with MS Word/Excel, with general reception duties and safeguarding responsibilities. Full-time, Mon-Fri, 9am-5pm, with onsite parking and vetting requirements.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to work independently and manage tasks with accuracy and pace.
• Confidence using databases and standard MS Office tools.

Responsibilities

• Set up and maintain probation and victim information on approved databases.
• Coordinate referrals and liaise between offender management, victims, and external agencies.
• Prepare and file case records and management information within required standards and timescales.
• Provide reception and telephone enquiry support and act as a single point of contact for specialist work.

Skills

Communication

Initiative

Databases & IT

MS Word

Excel basics

Numeracy

Equality & Inclusion

English proficiency

Job description

Brook Street is recruiting a Case Administrator for an onsite role in Chorley. You will support case administration for people on probation and victims, maintaining accurate information in approved databases and coordinating between agencies.

The role requires strong communication, initiative, and proficiency with MS Word/Excel, with general reception duties and safeguarding responsibilities. Full-time, Mon-Fri, 9am-5pm, with onsite parking and vetting requirements.