Proactive Operations & Logistics Administrator

Scott Timber Ltd; North Ferriby; On-site; GBP 22,000 - 30,000; Full time

Job summary

BSW Group is seeking an organised, proactive Operations Administrator to join our busy Operations Team in the UK. This role provides administrative and operational support across warehouse, stock, customer service and logistics, working closely with teams to ensure smooth day-to-day operations.

The ideal candidate will take initiative, handle fast-paced changes, and investigate issues to provide practical solutions.

Qualifications

• Experience in operational, warehouse or customer service administration.
• Strong administrative skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and communication skills.
• Proactive, can-do attitude with initiative and ownership.

Responsibilities

• Provide administrative and operational support to the Warehouse and Operations Team.
• Act as a key contact for internal teams, customers and suppliers.
• Investigate and resolve stock, delivery and operational issues.
• Liaise with Production, PI and Customer Service teams on stock and customer queries.
• Process PODs, delivery notes, returns and other operational documentation accurately.
• Maintain accurate records, data and reports.
• Support stock movements, transport bookings and route planning.
• Identify issues and contribute to improving operational processes.

Skills

Operational administration

Warehouse administration

Customer service

Attention to detail

Multi-tasking

Problem solving

Communication skills

Initiative

Job description

BSW Group is seeking an organised, proactive Operations Administrator to join our busy Operations Team in the UK. This role provides administrative and operational support across warehouse, stock, customer service and logistics, working closely with teams to ensure smooth day-to-day operations.

The ideal candidate will take initiative, handle fast-paced changes, and investigate issues to provide practical solutions.