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Scott Timber Ltd; North Ferriby; On-site; GBP 22,000 - 30,000; Full time

Job summary

BSW Group is seeking an organised, proactive Operations Administrator to join our busy Operations Team in the UK. This role provides administrative and operational support across warehouse, stock, customer service and logistics, working closely with teams to ensure smooth day-to-day operations.

The ideal candidate will take initiative, handle fast-paced changes, and investigate issues to provide practical solutions.

Qualifications

• Experience in operational, warehouse or customer service administration.
• Strong administrative skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and communication skills.
• Proactive, can-do attitude with initiative and ownership.

Responsibilities

• Provide administrative and operational support to the Warehouse and Operations Team.
• Act as a key contact for internal teams, customers and suppliers.
• Investigate and resolve stock, delivery and operational issues.
• Liaise with Production, PI and Customer Service teams on stock and customer queries.
• Process PODs, delivery notes, returns and other operational documentation accurately.
• Maintain accurate records, data and reports.
• Support stock movements, transport bookings and route planning.
• Identify issues and contribute to improving operational processes.

Skills

Operational administration

Warehouse administration

Customer service

Attention to detail

Multi-tasking

Problem solving

Communication skills

Initiative

Job description

Hours: Monday – Friday, 08:00 – 17:00, with a 30-minute unpaid lunch

Job Type: Permanent / Full-time

About the Role

We are looking for an organised, proactive and solutions-focusedOperationsAdministratorto join our busy Operations Team.

This varied role provides administrative and operational support across warehouse, stock, customer service and logistics. Working

closely with teams across the business, you’ll help ensure the smooth and efficient running of day-to-day operations.

The ideal candidate will be someone whouses their initiative, thinks on their feet and takes ownership of problems. You’ll be

comfortable working in a fast-paced environment where priorities can change quickly and will have the confidence to investigate

issues and find practical solutions.

Key Responsibilities

• Provide administrative and operational support to the Warehouse and Operations Team.
• Act as a key contact for internal teams, customers and suppliers.
• Investigate and resolve stock, delivery and operational issues.
• Liaise with Production, PI and Customer Service teams on stock and customer queries.
• Process PODs, delivery notes, returns and other operational documentation accurately.
• Maintain accurate records, data and reports.
• Support stock movements, transport bookings and route planning.
• Identify issues and contribute to improving operational processes.

About You

We’re looking for someone who is organised, proactive and enjoys solving problems.

• Previous experience in operational, warehouse or customer service administration.
• Strong administrative skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and communication skills.
• A positive, can-do attitude with the ability to use initiative and take ownership.

What We're Looking For

Most importantly, you'll be someone who:

• Thinks on their feetand uses good common sense.
• Takes ownership and looks for solutions rather than simply passing problems on.
• Is proactive, reliable and able to work independently.
• Can assess situations quickly and make sensible decisions within their level of responsibility.
• Is organised and able to prioritise effectively.
• Is approachable and confident when dealing with colleagues, customers and suppliers.
• Enjoys working as part of a busy operational team.

If you're organised, proactive and enjoy finding solutions in a fast-paced environment, we'd love to hear from you.

Who we are:

BSW Group is the largest timber and forestry business in the UK, with operating divisions spanning the whole supply chain, from

tree nurseries and woodland management to sawmilling and pallets.

We market 35 million saplings annually through the country’s leading commercial tree nursery, have planted a billion trees through

Tilhill Forestry, supply sustainable timber products to an array of industries as BSW Timber, and manufacture millions of pallets

a year as Scott Pallets. We work to keep industry moving and aim to be the most technically advanced timber business in the

country.

BSW operates as a collection of experts – an interconnected circle, where everyone and everything works together, allowing the

business to constantly innovate as our people thrive.

With an ethos to use everything and waste nothing, we leverage technology and cutting-edge practices to supply the diverse demands

of the UK, helping to build sustainable worlds.