Operations Administrator

Adecco; Thame; On-site; GBP 21,000 - 26,000; Full time

Job summary

Adecco is seeking an organised Operations Administrator to join our busy transport team in the United Kingdom. The role focuses on supporting managers, handling inquiries from customers and drivers, and providing essential administrative support in a fast-paced environment.

Ideal candidates will have solid admin experience, strong communication skills, and a willingness to learn and grow within the business.

Qualifications

• Prior administration experience; transport/logistics experience is a plus but not essential.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office.
• Excellent organisational skills and attention to detail.
• Ability to work under pressure and meet deadlines.
• Positive, flexible, team-focused attitude.
• Eagerness to learn and develop within the business.

Responsibilities

• Supporting Transport Managers with day-to-day operations.
• Acting as a first point of contact for drivers, customers, and depot colleagues.
• Managing customer and operational enquiries via telephone and email.
• Monitoring shared inboxes and ensuring queries are resolved promptly.
• Handling reception duties, including answering calls and welcoming visitors.
• Building strong working relationships with customers and drivers.
• Providing administrative support across the transport department.
• Learning all aspects of the transport operation to provide cover and support where required.

Skills

Administration

Communication

Organization

Under pressure

Teamwork

Eagerness to learn

Tools

Microsoft Office

Job description

Are you an organised and proactive administrator looking to build a career within transport and logistics? We are recruiting for an Operations Administrator to join a busy and growing transport team.

This is an excellent opportunity for someone with strong administration skills who enjoys working in a fast-paced environment, communicating with customers and drivers, and being at the heart of a busy operation. The role offers plenty of variety and the opportunity to develop into a key member of the transport department.

Duties include:

• Supporting Transport Managers with day-to-day operations
• Acting as a first point of contact for drivers, customers, and depot colleagues
• Managing customer and operational enquiries via telephone and email
• Monitoring shared inboxes and ensuring queries are resolved promptly
• Handling reception duties, including answering calls and welcoming visitors
• Building strong working relationships with customers and drivers
• Providing administrative support across the transport department
• Learning all aspects of the transport operation to provide cover and support where required

What We Are Looking For:

• Previous administration experience (previous experience within Transport, Logistics, Fleet Management, or Vehicle Operations would be an advantage but not essential)
• Strong communication skills, both written and verbal
• Confident using Microsoft Office packages
• Excellent organisational skills and attention to detail
• Ability to work under pressure and meet deadlines
• A positive, flexible, and team-focused attitude
• Eagerness to learn and develop within the business

The Adecco Group UK & Ireland is an Equal Opportunities Employer.