Sales Support Coordinator

Nub News; Swannington; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Fantastic long term career prospects

state of the art office based enviro n

Free car parking

5% pension

25 days holiday + birthday off

Plus bank holidays

Job summary

Nub News is seeking a Sales Support Coordinator in Coalville, Leicestershire. This full-time, permanent role offers an £30,000 base salary per year with a 8.30am–5.00pm schedule and occasional early finish on Fridays.

You will support the sales team by preparing quotations for commercial and volume-based clients and liaising with suppliers. The position demands proven senior customer service experience, high attention to detail, and a proactive, customer-focused approach.

Qualifications

• Minimum requirement of extensive experience in a senior customer service role.
• Excellent attention to detail in a fast-paced environment.
• Proactive, dynamic personality with strong relationship-building skills.

Responsibilities

• Maintain relationships with suppliers regarding purchasing, forecasting and respond to customer enquiries promptly.
• Manage customer retention and loyalty through effective relationship management.
• Provide high-level customer service and handle sales order processing including pricing, dates and delivery.
• Coordinate with operations on delayed orders and keep customers updated.
• Participate in management meetings and provide SLA updates.
• Handle invoice queries and ensure timely processing.
• Assist the manager with additional duties as required.

Skills

Senior Customer Service experience

Strong communication

Detail oriented

Proactive attitude

Tools

CRM software

Job description

Sales Support Coordinator

Full-Time - Permanent Hours: Monday to Friday 8.30am to 5.00pm (Early Finish on Fridays!) Basic Salary: £30,000.00 Per Annum Location: Coalville, Leicestershire

Benefits:

• Fantastic long term career prospects
• state of the art office based environment
• Free car parking
• 5% pension
• 25 days holiday + birthday off
• Plus bank holidays

Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Sales Support Coordinator to join their Sales Support Team as a Sales Support Coordinator and assist the team, external stakeholders in providing Sales support quotations to commercial clients and volume based customers.

As a Sales Support Coordinator, you will:

• Maintain customer relationships with suppliers regarding the purchasing, forecasting and Respond to Customer enquiries efficiently and accurately within a timely manner as a Sales Support Coordinator
• Manage customer retention and loyalty through maintaining effective relationships as a Sales Support Coordinator
• Natural ability in providing an elevated level of exceptional customer service as a Customer Services Co Ordinator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep in close contact with Customers accordingly.
• Participate in management meetings and provide feedback and updates on SLA s.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Sales Support Coordinator
• Undertake other ad hoc duties and responsibilities for assigned by your manager
• Step up to assist the Manager when needed and required as a Sales Support Coordinator.

Sales Support Co Ordinator Candidate:

• Previous extensive experience within a Senior Customer Service role is ESSENTIAL
• High attention to detail within a fast paced and pressured environment
• An enthusiastic and dynamic personality with a highly proactive attitude .
• A natural ability to instantly develop a conversational relationship

Interviews:

to be held ASAP

INDLEI