Proactive Customer Service & Growth Advisor

Lawrence Dean Recruitment; Welwyn Garden City; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Ongoing training and development

Varied role with progression

Modern working environment

Supportive team culture

Job summary

INDCORE is seeking a proactive Customer Service Advisor to join a growing team in a fast-paced commercial environment. You will act as a key contact for customers, handling enquiries, processing orders, and supporting account development with colleagues across departments.

The role requires strong communication skills, an energetic customer-focused approach, and the ability to manage multiple priorities while delivering an outstanding experience.

Qualifications

• Previous experience in a customer service, customer support, or sales support role.
• Excellent written and verbal communication skills.
• Professional and confident telephone manner.

Responsibilities

• Deliver exceptional customer service and handle enquiries professionally.
• Process orders and validate pricing, stock, and delivery requirements.
• Collaborate with sales to support account growth and retention.
• Proactively engage customers to identify opportunities and promote campaigns.

Skills

Customer service

Sales support

Communication

Relationship building

Multi-tasking

Attention to detail

Team player

Job description

INDCORE is seeking a proactive Customer Service Advisor to join a growing team in a fast-paced commercial environment. You will act as a key contact for customers, handling enquiries, processing orders, and supporting account development with colleagues across departments.

The role requires strong communication skills, an energetic customer-focused approach, and the ability to manage multiple priorities while delivering an outstanding experience.