Customer Success & Sales Advisor

Vision Recruitment; Southend-on-Sea; On-site; GBP 21,000 - 25,000; Full time

Job summary

HireHive is seeking a Customer Service Advisor to engage with potential, new and existing clients, delivering quality support while contributing to revenue growth. The role involves handling enquiries, presenting products, and maintaining customer records.

The ideal candidate will demonstrate strong communication skills, resilience under pressure, and the ability to manage multiple tasks while meeting targets.

Qualifications

• One year of customer service experience.
• GCSEs or equivalent.
• NVQs or higher qualifications.
• High School Diplomas.

Responsibilities

• Handling enquiries
• Offering customers products and services
• Performing administrative functions
• Updating client accounts
• Processing customer correspondence

Skills

Handling customer queries

Providing excellent customer service

Oral and written communication

Being professional and flexible

Managing stress

Resolving problems

Being driven andpositive

Managing multiple tasks

Meeting targets

Administration and organisation

Being sales oriented

Education

GCSEs

NVQs

HND/HNC

High School Diplomas

Job description

HireHive is seeking a Customer Service Advisor to engage with potential, new and existing clients, delivering quality support while contributing to revenue growth. The role involves handling enquiries, presenting products, and maintaining customer records.

The ideal candidate will demonstrate strong communication skills, resilience under pressure, and the ability to manage multiple tasks while meeting targets.