Private Wealth Client Onboarding Administrator

Taylor James Resourcing; City Of London; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A Wealth and Asset Management company in London is looking for an experienced Senior Client Services Administrator to support Investment Managers in delivering high-quality client service. The ideal candidate will have a minimum of 2 years' experience in a similar role and strong client relationship management skills. This hybrid role offers a salary between £50,000 and £55,000 per annum, with 3 days in the office and 2 from home.

Qualifications

• Minimum 2 years’ experience in a similar role.
• Sound technical knowledge of client take-on in Asset Management.
• Ability to prioritize and multi-task.

Responsibilities

• Ensure ongoing maintenance of client accounts.
• Liaise with third parties for custodial matters.
• Develop ongoing client relationships.
• Deal with client queries effectively.

Skills

Client relationship management

Strong communication skills

Organizational skills

Numerical skills

Education

Relevant industry qualifications (e.g., IOC)

Job description

Our client, a Wealth and Asset Management company based in the City of London, is looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to working practices of the wider Client Administration department.

This is a hybrid role, with 3 days in the office and 2 from home. The successful candidate will be involved from the start of the client relationship, working closely with the Investment Managers to discuss client requirements, arrange for the account opening, liaise with other internal teams and third parties, and be in direct contact with the client or their representatives throughout the process.

Key responsibilities include:

• Ensuring the ongoing maintenance of existing client accounts, including periodic AML reviews, amendments to agreements, sub accounts, and record keeping.
• Liaising with third parties in relation to custodial matters and/or the opening of derivative and FFX accounts.
• Developing an ongoing relationship with clients where appropriate.
• Systems administration of client data on internal and external systems.
• Dealing with client queries, including reporting queries, cash transactions, custody arrangements, and transitions.
• Liaising with third-party consultants/audit firms to coordinate client requirements and provide information when requested.
• Liaising with colleagues throughout the business to coordinate and deliver a high level of service to clients.
• Providing assistance and offering guidance or training for new and junior members of the team and other areas of the business when required.
• Providing efficient and timely support to Investment Managers.
• Providing support and cover to the Client Administration Team.
• Attending client meetings when required.

The ideal candidate will have:

• Sound technical knowledge and experience of client take-on within an Asset Management environment.
• Minimum 2 years’ experience in a similar role.
• Strong knowledge of the structure and organisation of Asset Management companies.
• Excellent organisational skills, and the ability to work unsupervised and be self-motivated.
• Ability to prioritise work to meet deadlines and multi-task.
• Strong communication skills, both written and verbal.
• Confident and able to deal directly with clients and colleagues at all levels.
• Numerical, analytical, and PC skills essential.
• Working knowledge of the appropriate investment parameters and fee arrangements for discretionary managed portfolios.
• Knowledge of Investment instruments, securities, corporate actions, and capital gains tax rules and computations.
• Relevant industry qualifications, such as IOC, are desirable.

Date: 11 Oct 2024
Sector: FINANCIAL MARKETS
Type: Permanent
Location: London
Salary: £50,000 - £55,000 per annum