Primary Care Network Care Coordinator & Admin

The Methodist Church in Britain; Wiveliscombe; On-site; GBP 22,000 - 30,000; Full time

Job summary

The Methodist Church in Britain seeks an Administrative Care Coordinator to join a Taunton Deane West Primary Care Network. The role blends general practice administration with coordinating care and personalised care planning for patients with complex needs.

You will work with GPs, social prescribing link workers and wellbeing coaches to maintain records, support information governance and help patients access appropriate services.

Qualifications

• 4 GCSEs at level 4 and above, including English and Maths.
• Experience with data, databases, spreadsheets or information systems.
• Experience using EMIS Web or another GP clinical system.
• Excellent attention to detail and accuracy.
• Ability to work independently and manage competing priorities.
• Strong written and verbal communication.
• Understanding of confidentiality and information governance.

Responsibilities

• Book appointments through recall and screening systems.
• Process clinical documents, tasks, referrals and admin workflows.
• Manage incoming and outgoing correspondence and draft responses as needed.
• Maintain accurate patient records and ensure timely actions.
• Summarise patient records and update clinical systems.
• Support Subject Access Requests and information governance activities.
• Coordinate patient care and document multidisciplinary actions.
• Help patients navigate services and pathways.
• Identify patients needing extra support for long-term conditions or frailty.
• Support self-management through programmes and community activities.
• Be the main contact for patients, carers and health professionals.
• Collaborate with GPs, practice teams and external partners.

Skills

Attention to detail

Independent working

Communication skills

Information governance

Confidentiality

Multidisciplinary teamwork

Patient navigation

Self-management

Data handling

Education

GCSEs (English & Maths)

Tools

EMIS Web

Job description

The Methodist Church in Britain seeks an Administrative Care Coordinator to join a Taunton Deane West Primary Care Network. The role blends general practice administration with coordinating care and personalised care planning for patients with complex needs.

You will work with GPs, social prescribing link workers and wellbeing coaches to maintain records, support information governance and help patients access appropriate services.