PCN Data & Care Coordinator (Flexible)

The Methodist Church in Britain; Wiveliscombe; Ibrido; GBP 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working

Descrizione del lavoro

Taunton Deane West Primary Care Network is seeking an administrative and care coordination post within the data quality team. You will handle recall bookings, summarise records and support data quality improvement while liaising with GP practices and health and social care partners.

The role requires confident Excel skills and experience with EMIS Web or another GP clinical system, with some flexible working on offer to support family/patient needs.

Competenze

• 4 GCSEs at level 4 or above, including English and Maths
• Experience working with data, databases, spreadsheets or information systems, including proficiency in Excel
• Experience using EMIS Web or another GP clinical system
• Excellent attention to detail
• Ability to work independently and manage competing priorities
• Excellent written and verbal communication skills
• Ability to communicate effectively with clinical and non-clinical colleagues
• Ability to communicate sensitively and appropriately with patients
• Ability to work effectively as part of a multidisciplinary team
• Understanding of confidentiality and information governance
• Understanding of professional boundaries and the need to elevate clinical concerns

Mansioni

• Book appointments for patients needing review through recall and screening systems
• Process clinical documents, tasks, referrals and administrative workflows in line with practice procedures
• Summarise patient records and update clinical systems
• Manage incoming and outgoing correspondence, drafting responses where appropriate
• Maintain accurate, up-to-date patient records and complete actions in a timely manner
• Coordinate patient care and ensure actions from multidisciplinary discussions are completed and documented
• Identify patients who may benefit from proactive reviews or support, including those with long-term conditions, frailty, cancer or in care homes
• Support seamless pathways between personalised care services and health, social care and community partners
• Signpost patients and carers to services and support self-management
• Support Subject Access Requests and other information governance activities
• Support data quality improvement, research and population health management
• Undertake general administration to support the day-to-day operation of the practices and PCN

Conoscenze

Excel proficiency

Data handling

Attention to detail

Communication skills

Independence

Team collaboration

Formazione

GCSEs at level 4+ including English & Maths

NVQ level 2 in health and social care

Strumenti

EMIS Web

Descrizione del lavoro

Taunton Deane West Primary Care Network is seeking an administrative and care coordination post within the data quality team. You will handle recall bookings, summarise records and support data quality improvement while liaising with GP practices and health and social care partners.

The role requires confident Excel skills and experience with EMIS Web or another GP clinical system, with some flexible working on offer to support family/patient needs.