Prestige Beauty Counter Leader | Coaching & Strategy

Estée Lauder Companies; Eastbourne; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Training and development

Competitive benefits package

Career progression opportunities

Job summary

Estée Lauder Companies in Eastbourne seeks a dynamic Counter Manager to lead and develop a team of Sales Associates, ensuring exceptional customer service and the achievement of sales targets. The role involves creating and executing a practical business plan, recruiting and retaining customers through strategic events, CRM, and strong leadership of a high-performing team.

This is a fast-paced retail position with opportunities for progression within prestige beauty.

Qualifications

• Proven leadership and coaching skills in a retail environment.
• Strong customer service and interpersonal skills.
• Ability to develop and execute business plans and drive results.

Responsibilities

• Lead, coach and develop a team of Sales Associates to meet sales, customer service and operational targets.
• Create and execute agile business plans to recruit and retain customers.
• Plan and run in-store events and manage customer relationship programs.
• Provide leadership and guidance to ensure high performance and impactful customer experiences.

Skills

Team leadership

Customer service

Communication

Goal oriented

Coaching

Organisational skills

Autonomy

Education

Relevant degree or experience in retail management

Tools

Microsoft Excel

Job description

Estée Lauder Companies in Eastbourne seeks a dynamic Counter Manager to lead and develop a team of Sales Associates, ensuring exceptional customer service and the achievement of sales targets. The role involves creating and executing a practical business plan, recruiting and retaining customers through strategic events, CRM, and strong leadership of a high-performing team.

This is a fast-paced retail position with opportunities for progression within prestige beauty.