Premium Optical Assistant - Frames, Eye Tests & Growth

Vision Express; City of Westminster; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing

OneSight Foundation support

Job summary

Vision Express in London is seeking a Retail Optical Assistant to deliver confident personalised customer service, provide product advice and support eye-care technology. You will learn to adjust frames, assist with fittings and carry out minor repairs, while helping with pre-screening eye tests and store operations.

Join a growing med-tech focused optical retailer backed by EssilorLuxottica, with progression opportunities, competitive benefits, and a supportive team environment.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Communication

Team player

Digital tools

Tools

Digital tools

Job description

Vision Express in London is seeking a Retail Optical Assistant to deliver confident personalised customer service, provide product advice and support eye-care technology. You will learn to adjust frames, assist with fittings and carry out minor repairs, while helping with pre-screening eye tests and store operations.

Join a growing med-tech focused optical retailer backed by EssilorLuxottica, with progression opportunities, competitive benefits, and a supportive team environment.