Optical Retail Assistant - Frames, Fittings & Tech

Vision Express; Dartford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Frames/lenses discount

33 days holiday

Friend & family discounts

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service and product guidance in premium eyewear. You will learn frame adjustments, assist fittings, and support minor repairs while helping with pre-screening eye tests using the latest optical tech.

Join a growing med-tech and optical retail leader backed by EssilorLuxottica. Enjoy competitive benefits, store discounts, and career development across 590+ UK locations.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style and digital tools.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist fittings and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Product advice

Eye care knowledge

Communication skills

Team player

Job description

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service and product guidance in premium eyewear. You will learn frame adjustments, assist fittings, and support minor repairs while helping with pre-screening eye tests using the latest optical tech.

Join a growing med-tech and optical retail leader backed by EssilorLuxottica. Enjoy competitive benefits, store discounts, and career development across 590+ UK locations.