Optical Retail Assistant — Frame Fittings, Eye Tests & Growth

VISION EXPRESS; Oldham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

Holiday buy/sell option

Discounts + free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a Retail Optical Assistant to join our store network. You will deliver personalised customer service, advise on eyewear, assist with fittings, and support minor repairs while using the latest optical tech to assist with eye tests.

As part of the EssilorLuxottica group, you’ll work in a fast-paced retail role with opportunities to grow, learn, and contribute to a leading optical retailer committed to innovation and excellent patient care.

Qualifications

• Experience in customer service in retail eyewear.
• Passionate about eyewear and digital tools.
• Strong communication and team collaboration.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Digital tools

Communication

Tools

Retail tech

Job description

Vision Express is seeking a Retail Optical Assistant to join our store network. You will deliver personalised customer service, advise on eyewear, assist with fittings, and support minor repairs while using the latest optical tech to assist with eye tests.

As part of the EssilorLuxottica group, you’ll work in a fast-paced retail role with opportunities to grow, learn, and contribute to a leading optical retailer committed to innovation and excellent patient care.