Premium Optical Retail Associate — Frames, Tests & Growth

VISION EXPRESS; Ilford; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Frame allowance

Holiday entitlement

Family discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express is hiring a Retail Optical Assistant to join our premium eyewear and med-tech driven team. You will deliver confident customer service and product guidance in a fast-paced retail environment.

You’ll learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre-screening eye tests using the latest optical technology. Join a growing, customer-focused retailer backed by EssilorLuxottica.

Qualifications

• Deliver confident, personalised customer service and product advice.
• Learn to adjust frames, assist with fittings and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.
• Confident engaging with customers and recommending products.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver personalised customer service and product advice.
• Adjust frames, assist with fittings and minor repairs.
• Support pre-screening eye tests with latest optical tech.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Product advice

Frame adjustment

Fittings

Minor repairs

Eye tests support

Administrative tasks

Job description

Vision Express is hiring a Retail Optical Assistant to join our premium eyewear and med-tech driven team. You will deliver confident customer service and product guidance in a fast-paced retail environment.

You’ll learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre-screening eye tests using the latest optical technology. Join a growing, customer-focused retailer backed by EssilorLuxottica.