Premium Matchday Hospitality Coordinator

Aston Villa Football Club Limited; Bodymoor Heath; Remote; GBP 31,000 - 37,000; Full time

Job summary

Aston Villa Football Club Limited is seeking a Hospitality Co-Ordinator at Bodymoor Heath Training Ground. The role focuses on delivering premium hospitality experiences across matchdays and non-matchday operations.

You will coordinate hospitality bookings, manage guest communications, assist with event planning and travel arrangements, and provide administrative support including renewals, invoicing and reporting. Flexibility to work matchdays, evenings, weekends is required.

Qualifications

• Proven experience in administration, co-ordination and event planning.
• Strong background in delivering exceptional customer service in a face-to-face role.
• Excellent communication and relationship-building with stakeholders.

Responsibilities

• Coordinate hospitality bookings and guest communications.
• Assist with event planning, European away travel and seasonal gifting.
• Provide administrative support: renewals, invoicing and reporting.
• Support on matchdays across Men’s, Women’s and Academy fixtures.
• Maintain high standards of guest experiences at Villa Park.

Skills

Administration

Coordination

Event planning

Customer service

Communication skills

Microsoft Office

CRM systems

Attention to detail

Calm under pressure

Time management

Tools

Excel

Word

Outlook

CRM systems

Job description

Aston Villa Football Club Limited is seeking a Hospitality Co-Ordinator at Bodymoor Heath Training Ground. The role focuses on delivering premium hospitality experiences across matchdays and non-matchday operations.

You will coordinate hospitality bookings, manage guest communications, assist with event planning and travel arrangements, and provide administrative support including renewals, invoicing and reporting. Flexibility to work matchdays, evenings, weekends is required.