Conference and Events Sales Executives

Aston Villa Football Club Limited - Admin; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Job summary

Aston Villa Football Club is seeking Conference and Events Sales Executives to join Villa Park. You will drive revenue for our conference and events offerings, secure new business and manage relationships with clients through inquiry to post-event feedback.

Applicants should have proven experience in a similar sales role, deliver excellent customer service, and be able to work flexible hours including evenings and weekends; travel between Villa Park, our London Office and Bodymoor Heath.

Qualifications

• Proven experience in conference and events sales.
• Ability to deliver excellent customer experience, verbally and in writing.
• Flexibility to work evenings and weekends; travel between sites.

Responsibilities

• Secure new business for conference and events offerings and drive revenue.
• Manage relationships with existing clients from inquiry to post-event feedback.
• Respond promptly to inquiries with tailored proposals and attend industry events to build opportunities.

Skills

Conference & events sales

Customer experience

Relationship management

Job description

Position Details

Department: Venue Sales and Commercial Development; Hours of Work: 35 hours per week; Contract Type: Permanent; Salary: Up to £32,000 per annum; Location: Villa Park; Closing Date: Sunday 1 November 2026.

The Department

The Venue Sales and Commercial Development Department are responsible for the sales across all aspects of our Villa Park venue, including matchday hospitality and premium matchday experiences, general admission tickets, membership and Conference and Events at Villa Park. After a period of redevelopment and growth, which saw us refurbish many of our hospitality suites and stadium concourses, and we are continuing to grow - offering world-class, experiences in the Premier League in an unrivalled atmosphere, helping our guests create the kind of matchday memories that last a lifetime.

The Role

We have some exciting opportunities for Conference and Events Sales Executives to join the team based at Villa Park. You will play a pivotal part in driving revenue for the Club’s conference and events offerings - responsible for securing new business, managing relationships with existing clients and handling all aspects of event co-ordination from inquiry to post-event feedback. You will respond promptly to incoming leads from agents, venue profiles, website inquiries, and previous bookers with detailed proposals on available event options whilst tailoring proposals to meet client requirements and showcase our world-class spaces and services effectively. You will also attend industry and networking events to build new relationships and identify potential sales opportunities. For further information about the Role, please see the Role Profile.

Requirements

You must have proven experience of working in a similar conference and events sales role with strong knowledge of conference and events processes. You must also be able to deliver excellent customer experience, building relationships with our customers and communicating them both verbally and in writing in a clear and concise way. You must also be able to work flexible hours as the Club requires, this will include evenings and weekends and have access to a vehicle and / or the ability to travel between our Club sites; Villa Park, London Office and Bodymoor Heath Training Ground.

Why Join Us

There has never been a better time to join Aston Villa Football Club. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for the expansion and improvement of our world-class facilities. If you are already excited by this challenge and want to play your part in our historic Club, then you'll be pleased to hear about our amazing staff benefits you'll receive whilst working for us! See our Staff Benefits booklet to find out more.

Equal Opportunities & Safeguarding

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all. We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding.

Additional Information

We are at the heart of English football, a majestic name, with a decorated past and an exciting future. The Club are proud that both our first teams compete in the top flight of English men's and women's football with our Academies shaping the next generation of elite footballers. We are determined to keep growing - both on and off the pitch. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, all whilst realising our ambitions plans for the expansion of our world-class facilities. For more information, see here.