Premium Eyewear & Tech-Savvy Specialist

Vision Express; Wrexham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frame allowance

Discounts on frames and lenses

33 days holiday (buy/sell)

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking a Retail Optical Assistant to deliver personalised customer service, advise on eyewear, and support eye care technology in-store. You will learn to adjust frames, assist with fittings, and perform minor repairs while keeping the store running smoothly with admin tasks.

The role offers frame allowances, generous holiday options, staff discounts, and wellbeing support, with opportunities to contribute to the OneSight Foundation globally.

Qualifications

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Frame adjustment

Minor repairs

Digital tools

Tools

Eye test equipment

Frames fittings tools

Job description

Vision Express is seeking a Retail Optical Assistant to deliver personalised customer service, advise on eyewear, and support eye care technology in-store. You will learn to adjust frames, assist with fittings, and perform minor repairs while keeping the store running smoothly with admin tasks.

The role offers frame allowances, generous holiday options, staff discounts, and wellbeing support, with opportunities to contribute to the OneSight Foundation globally.