Premium Eyewear Concierge & Tech-Savvy Optical Assistant

Vision Express; Greenhithe; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Frame allowance

Unlimited lens spend

33 days holiday

Discounts for family & friends

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver confident, personalised customer service and advice on premium eyewear and med‑tech. You’ll learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre‑screening eye tests with the latest optical technology.

The role also includes admin tasks to keep the store running smoothly. Benefits include a frame allowance, unlimited lens spend, 33 days holiday, discounts for family and friends, free eye

Qualifications

• Confidently engage with customers and recommend products.
• Passionate about eyewear and digital tools.
• Strong listening and communication skills.

Responsibilities

• Deliver personalised customer service and product advice.
• Adjust frames, assist fittings, and carry out minor repairs.
• Support pre-screening eye tests with latest optical technology.
• Handle admin and store tasks to keep operations smooth.

Skills

Customer service

Eyewear knowledge

Communication

Team player

Job description

Vision Express is hiring a Retail Optical Assistant to deliver confident, personalised customer service and advice on premium eyewear and med‑tech. You’ll learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre‑screening eye tests with the latest optical technology.

The role also includes admin tasks to keep the store running smoothly. Benefits include a frame allowance, unlimited lens spend, 33 days holiday, discounts for family and friends, free eye