Premium Eyewear Retail Assistant | Bonuses & EyeCare Tech

Vision Express; Wigan; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

Holiday buy/sell

Staff discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express is seeking a Retail Optical Assistant to deliver confident, personalised customer service and expert product advice in a fast-paced optical retail environment. You’ll learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre-screening eye tests with the latest optical technology.

The role offers generous eyewear allowances, extended holiday leave, and discounts, plus a pathway to growth within a global eyecare group backed by EssilorLuxottica.

Qualifications

• Confidently engage with customers and recommend products.
• Passionate about eyewear and fashion; comfortable with digital tools.
• Positive team player with can-do attitude and strong listening skills.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer engagement

Product recommendation

Eyewear passion

Digital tools

Team player

Communication

Job description

Vision Express is seeking a Retail Optical Assistant to deliver confident, personalised customer service and expert product advice in a fast-paced optical retail environment. You’ll learn to adjust frames, assist with fittings, and carry out minor repairs while supporting pre-screening eye tests with the latest optical technology.

The role offers generous eyewear allowances, extended holiday leave, and discounts, plus a pathway to growth within a global eyecare group backed by EssilorLuxottica.