Premium Eyewear Concierge & Optical Assistant

Vision Express; Haslemere; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

£350 towards frames or designer sunglasses

33 days holiday with buy/sell options

Family & friends discounts

Employee wellbeing support

Opportunities with OneSight Foundation

Job summary

Vision Express in Haslemere is seeking a Retail Optical Assistant to provide exceptional customer service and product advice in a vibrant retail environment. You will engage with customers, adjust frames, assist with fittings, and support eye tests with modern optical technology.

The ideal candidate is passionate about eyewear, has strong communication skills, and thrives in a team setting. Enjoy benefits like 33 days holiday, family discounts, and opportunities for bonuses.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and style.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident, personalised customer service and product advice.
• Learn to adjust frames and assist with fittings.
• Support pre‑screening eye tests using the latest optical technology.

Skills

Customer engagement

Product recommendation

Digital tool proficiency

Team collaboration

Communication

Job description

Vision Express in Haslemere is seeking a Retail Optical Assistant to provide exceptional customer service and product advice in a vibrant retail environment. You will engage with customers, adjust frames, assist with fittings, and support eye tests with modern optical technology.

The ideal candidate is passionate about eyewear, has strong communication skills, and thrives in a team setting. Enjoy benefits like 33 days holiday, family discounts, and opportunities for bonuses.