Premium Conference & Banqueting Host

Elite Hotels (Rotherwick) Ltd.; Hook; On-site; GBP 18,000 - 23,000; Full time

Job summary

Elite Hotels (Rotherwick) Ltd. is seeking a hospitality ambassador to maintain the highest standards of service in the Conference and Banqueting Department.

You will set up meeting rooms, serve coffee breaks, and present food and beverages to the highest standards. You should be knowledgeable about daily menus and hotel facilities, promote them to customers, and represent Elite Hotels as an exceptional ambassador, ensuring every guest experience is positive and memorable.

Responsibilities

• Ensure all guests receive the highest level of service at all times, with a willing and courteous approach that promotes the hotel and its image.
• To ensure all meeting rooms and functions are set up as per the function list and before the times stated. Set all rooms to the highest standards.
• To ensure all coffee and tea breaks are served promptly at the agreed times.
• To present and serve food and beverages to the highest standards.
• To have a good knowledge of daily menus and available beverages
• To be knowledgeable about all hotel facilities and inform and sell them when asked by customers.
• To provide the highest quality of guest service standards with the aim of exceeding expectations at all times
• To be an exceptional ambassador for the Elite Group

Job description

Elite Hotels (Rotherwick) Ltd. is seeking a hospitality ambassador to maintain the highest standards of service in the Conference and Banqueting Department.

You will set up meeting rooms, serve coffee breaks, and present food and beverages to the highest standards. You should be knowledgeable about daily menus and hotel facilities, promote them to customers, and represent Elite Hotels as an exceptional ambassador, ensuring every guest experience is positive and memorable.