Premium Conference & Banqueting Host

Elite Hotels

Hook

On-site

GBP 20,000 - 26,000

Full time

4 days ago

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Job summary

Elite Hotels in Hook, United Kingdom, is seeking hospitality staff for its Conference and Banqueting Department to deliver exceptional guest service.

You will set up meeting rooms, serve refreshments, and inform guests about hotel facilities with a courteous, proactive approach.

The role requires knowledge of menus and beverages and a commitment to upholding Elite's service standards. This is a great opportunity to represent a leading hotel group and contribute to memorable events.

Responsibilities

Ensure all guests receive the highest level of service at all times, with a willing and courteous approach that promotes the hotel and its image.
To ensure all meeting rooms and functions are set up as per the function list and before the times stated. Set all rooms to the highest standards.
To ensure all coffee and tea breaks are served promptly at the agreed times.
To present and serve food and beverages to the highest standards.
To have a good knowledge of daily menus and available beverages
To be knowledgeable about all hotel facilities and inform and sell them when asked by customers.
To provide the highest quality of guest service standards with the aim of exceeding expectations at all times
To be an exceptional ambassador for the Elite Group
At Elite hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.