PRE TENNANCY ADMINISTRATOR

Clark James Recruitment; City Of London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mon-Fri 9:00-18:00

On-site role

Job summary

Clark James Recruitment is partnering with a respected estate agency brand to recruit a Lettings Pre-Tenancy Administrator. The role focuses on supporting the lettings team through the pre-tenancy process from offer acceptance to move-in, ensuring a smooth and compliant onboarding for landlords and tenants.

The ideal candidate is highly organised, detail-oriented, with strong communication and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Experience in lettings or property administration preferred, however not essential; prior administration experience is essential.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to manage multiple tasks and meet deadlines.
• Good working knowledge of Microsoft Office and property management systems.

Responsibilities

• Coordinate the pre-tenancy process from offer accepted to tenancy start date.
• Liaise with tenants, landlords, and third-party providers to progress applications.
• Arrange and monitor referencing, credit checks, and Right to Rent checks.
• Prepare tenancy agreements and ensure documentation is accurate and compliant.
• Organise deposit registration and ensure funds are processed correctly.
• Schedule inventory reports and check-in appointments.
• Ensure all legal and compliance requirements are met prior to move-in.
• Maintain accurate records and update internal systems.
• Respond to queries from tenants and landlords; support wider lettings team with admin duties.

Skills

Organised

Detail oriented

Communication

Multi-tasking

Problem solving

Tools

Microsoft Office

Property management systems

Job description

Clark James Recruitment are working with a highly regarded Estate Agency Brand.

Due to further growth within the business, our is client is looking to recruit a Pre Tenancy Administrator to join the Lettings team.

Role

• We are seeking a highly organised and detail-oriented Lettings Pre-Tenancy Administrator to support our lettings team in managing the pre-tenancy process from offer acceptance through to move-in.
• This role is crucial in ensuring a smooth, compliant, and efficient onboarding experience for both landlords and tenants.

Responsibilities

• Coordinate the pre-tenancy process from offer agreed to tenancy start date.
• Liaise with tenants, landlords, and third-party providers to progress applications.
• Arrange and monitor referencing, credit checks, and Right to Rent checks.
• Prepare tenancy agreements and ensure all documentation is accurate and compliant.
• Organise deposit registration and ensure funds are correctly processed.
• Schedule inventory reports and check-in appointments.
• Ensure all legal and compliance requirements are met prior to move-in.
• Maintain accurate records and update internal systems.
• Respond promptly to queries from tenants and landlords.Support the wider lettings team with administrative duties as required.

Experience

• Previous experience in lettings, property administration, or a similar role preferred however, not essential, previous administration experience is essential.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to manage multiple tasks and meet deadlines.
• Good working knowledge of Microsoft Office and property management systems.
• Understanding of lettings legislation and compliance (desirable but not essential).
• Proactive and able to work independently.
• Professional and approachable manner.
• Strong problem-solving skills.
• High level of accuracy and accountability.

Package

• Basic salary to £30,000.
• Monday - Friday role (9.00am - 6.00pm).