Pre Tenancy Coordinator

Lumesse; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Generous holiday 23→30 days

Work life balance

Team recognition

Career progression

Under one Roof discount scheme

Job summary

John D Wood & Co. is seeking a Pre Tenancy Coordinator in London to manage lettings administration, perform due diligence, and arrange pre-tenancy tasks such as cleans and check-ins. You will handle multiple tasks, meet deadlines and liaise with clients and colleagues to ensure smooth lets.

You will join a long-established agency with strong local knowledge, offering training, development and career progression within a busy property team.

Qualifications

• Previous administrative experience
• Public facing role experience
• Ability to prioritise and manage multiple tasks
• Excellent written and verbal communication
• Proficient with Microsoft Office

Responsibilities

• Manage high volumes of work to scale workload
• Run lettings administration duties
• Carry out due diligence checks on clients and tenants
• Arrange pre tenancy tasks (cleans and check-ins)
• Work to tight deadlines to move in tenants
• Liaise with clients, suppliers, branch staff, property management and accounts
• Provide support to a busy team
• General office duties including filing, archiving, scanning and stationary orders

Skills

Administrative experience

Public facing role

Multitasking / prioritisation

Written communication

Verbal communication

Microsoft Office

Tools

Microsoft Office suite

Job description

We are looking to recruit a Pre Tenancy Coordinator for our London offices. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendations. Trusted for Generations, we have specialised in letting residential property in London and South of England for more than 150 years.

About the role:

The successful Pre Tenancy Coordinator will be responsible for:

• Manage high volumes of work to ensure smooth scaling of workload.
• The smooth running of all lettings administration duties.
• Carry out due diligence checks on clients and tenants and other relevant persons prior to the start of the tenancy.
• Arrange pre tenancy jobs such as; cleans and check ins.
• Work to tight deadlines to move in tenants while under pressure.
• Maintain the property register and window displays.
• The ability to understand the importance of legal compliance within the industry.
• Liaising with clients, suppliers, branch staff, property management, accounts to ensure all lets commence and conclude effectively.
• Providing support to a busy team.
• General office duties including filing, archiving, scanning and stationary orders.

Skills and experience:

The successful Pre Tenancy Coordinator will have the following attributes:

• Previous experience within an administrative setting.
• Smartly presented and able to handle a public facing role, both face to face and over the telephone.
• The ability to prioritise and manage a number of tasks simultaneously, to ensure nothing is missed, and all electronic files are kept in good order.
• Exceptional written and verbal communication skills.
• Computer literate and a good understanding of Microsoft Office suite.

As part of a dedicated team, we are looking for someone with a high level of commitment, and excellent organisational skills.

What you get in return:

When you join John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. We also have a whole host of additional optional development courses available to our teams, as well as:

• Generous holiday allowance starting at 23 days increasing to 30
• Work life balance with 5-day weeks: 9:00 – 5:30pm Monday - Friday
• Team recognition and awards.
• Continued opportunities for career progression.
• You`ll be entitled to our award winning `Under one Roof` discount scheme offering staff along with their family & friends excellent discounted property services.