Pre-Tenancy Administrator

The Acorn Group; Greater London; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Career progression

Professional development

Generous holiday allowance

Parental leave & fertility policy

Employee assistance programme (virtual

Retail discounts

Job summary

The Acorn Group Head Office in Bromley, Kent is seeking a responsible Pre-Tenancy Administrator to join our Property/Estate Agency team. You will be highly organised, with strong written and verbal communication, to support landlords, tenants and suppliers throughout the tenancy cycle.

This permanent, full-time role offers progression opportunities, a supportive team environment and market-leading training. Previous property sector experience is beneficial but not essential.

Qualifications

• At least 1 year experience in an administration-based role.
• Excellent written and verbal communication.
• Highly organised with good attention to detail.
• Proactive and a team player.

Responsibilities

• Liaising with landlords, tenants, tradesmen and service providers.
• Checking and progressing the initial tenancy application.
• Liaising with the lettings team across Acorn’s branch network.
• Arranging and monitoring pre-tenancy works with third party suppliers.
• Arranging rent warranties via warranty provider.
• Liaising with Inventory department to arrange check-ins.
• Preparing and arranging signing of tenancy agreements.
• Coordinating payment of initial move in monies.
• Monitoring the referencing process.
• Issuing welcome packs to landlords and tenants with tenancy documentation.
• Preparing move-in documentation.
• Updating system with diary chases.
• General administration.

Skills

Administration experience

Communication skills

Team player

Organised

Attention to detail

Proactive

Job description

Job Title: Pre-Tenancy Administrator

Location: The Acorn Group Head Office - Bromley, Kent

Brand: Acorn

Salary: £25,611 - £27,500 per annum (Depending on experience)

Hours: Monday to Friday from 8:45am to 5:30pm

About The Acorn Group:

Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.

Job Summary and Key Responsibilities:

The successful candidate for the position of Pre-Tenancy Administrator will be a team player with a desire to work within the Property/Estate Agency sector. You will be smart, highly organised with excellent written and verbal communication skills and the ability to deliver an exceptional level of customer service/client fulfilment. The position is permanent and full time and will provide opportunity to the right candidate to progress their career.

Previous experience within the Property sector is beneficial, but not essential.

Duties will include:

• Liaising with landlords, tenants, tradesmen, and service providers.
• Checking and progressing the initial tenancy application.
• Liaising with the lettings team across Acorn’s branch network.
• Arranging and monitoring pre-tenancy works with third party suppliers.
• Arranging rent warranties via warranty provider.
• Liaising with our Inventory department to arrange check-ins.
• Preparing and arranging signing of tenancy agreements.
• Coordinating payment of initial move in monies.
• Monitoring the referencing process.
• Issuing welcome packs to landlords and tenants with tenancy documentation.
• Preparing move-in documentation.
• Updating system with diary chases.
• General administration.

Skills required:

• At least a year’s experience within an administration-based role.
• An excellent communicator both verbal and written.
• Ability to work as part of a Team.
• Highly organised.
• Good attention to detail.
• Proactive.

What we can offer:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Excellent opportunities for career progression.
• Structed training & support.
• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
• Excellent parental leave & company fertility policy in place.
• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.

The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.