Pre-Litigation Claims Handler (NIHL/HAVS)

Davies; Bolton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year

Job summary

Davies is seeking a Pre Litigation File Handler in Bolton to manage a caseload of up to 250 pre-litigated files across NIHL and HAVS claims. You will open files, compile initial letters, conduct searches, and maintain timely progress to meet KPIs and SLAs.

The role requires strong MS Office skills, experience with a case/claims management system, and the ability to work independently while coordinating with brokers and solicitors. 35 hours per week, Monday to Friday, in our Bolton office.

Qualifications

• Proficient in MS Office (Word and Excel) and a case/claims management system.
• Ability to use own initiative, self-organise and self-prioritise.
• Good listening and communication skills.
• GCSE English and Maths grade A-C.

Responsibilities

• Maintain a caseload of up to 250 files.
• Complete Tracker Strategy documents.
• Send Initial Letters and open new files.
• Conduct Companies Searches, ELTO Searches and director searches.
• Request and review OH & Personnel records and medical/engineering evidence.
• Diary dates and updates to the Tracker; escalate milestones to Team Leader.
• General admin and liaison with brokers, insurers and solicitors.
• Ensure compliance with the SRA Standards & Regulations and Keoghs values.

Skills

MS Office

Case management system

Self-organisation

Communication skills

Attention to detail

Education

GCSE English & Maths

Job description

Davies is seeking a Pre Litigation File Handler in Bolton to manage a caseload of up to 250 pre-litigated files across NIHL and HAVS claims. You will open files, compile initial letters, conduct searches, and maintain timely progress to meet KPIs and SLAs.

The role requires strong MS Office skills, experience with a case/claims management system, and the ability to work independently while coordinating with brokers and solicitors. 35 hours per week, Monday to Friday, in our Bolton office.