Caseload Lead: Pre-Litigation File Handler (NIHL/HAVS)

Keoghs; Bolton; In loco; GBP 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Davies Incentive Plan

25 days holiday per year (increasing)

Simply Health Care Cash Plan

WeCare – 24/7 online GP & wellbeing

Death In Service

Pension Contribution 5% Employee / 3%/

Employee Resource Groups

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Discounts at local outlets

Descrizione del lavoro

Keoghs is recruiting for a Pre-Litigated File Handler to manage a caseload of up to 250 NIHL and HAVS files. The role involves opening new files, conducting searches, instructing investigators, and chasing key evidence to meet KPIs and SLAs. Requires strong MS Office, a CM system, and excellent organisational skills.

The role is based in Bolton, 35 hours per week, Monday to Friday 9am–5pm, with one unpaid lunch hour. Full admin duties and adherence to Keoghs values and SRA standards are expected.

Competenze

• Proficient in MS Office, especially Word and Excel.
• Good listening and communication skills.
• Ability to self-organise and prioritise tasks.

Mansioni

• Maintain a caseload of ~250 files.
• Open new files and issue Initial Letters.
• Conduct Companies and ELTO Searches.
• Coordinate with investigators and brokers.
• Chase HMRC schedules and gather medical evidence.
• Update Tracker database and manage deadlines.
• Ensure compliance with SRA Standards & Regulations.

Conoscenze

MS Office (Word & Excel)

Communication skills

Organisational skills

Self-motivation

Formazione

GCSE English & Maths

Strumenti

Case/Claims Management system

Descrizione del lavoro

Keoghs is recruiting for a Pre-Litigated File Handler to manage a caseload of up to 250 NIHL and HAVS files. The role involves opening new files, conducting searches, instructing investigators, and chasing key evidence to meet KPIs and SLAs. Requires strong MS Office, a CM system, and excellent organisational skills.

The role is based in Bolton, 35 hours per week, Monday to Friday 9am–5pm, with one unpaid lunch hour. Full admin duties and adherence to Keoghs values and SRA standards are expected.