Practice Business Manager

The Methodist Church in Britain; Billericay; On-site; GBP 40,000 - 64,000; Full time

Job summary

Billericay Medical Practice seeks a Practice Business Manager to lead non-clinical operations in a four-partner GP setting with around 12,000 patients. The role involves strategic leadership, financial oversight, governance, and teaching activities for trainees.

You will work with GP partners to drive business development, workforce planning and overall service quality, ensuring NHS contractual obligations are met and services remain sustainable.

Qualifications

• Senior management experience.
• NHS or healthcare sector experience.
• Financial management, budget setting and analysis.
• Staff leadership and workforce management.
• Business planning and service development.
• Change management.

Responsibilities

• Provide strategic leadership for the practice and its partners.
• Collaborate with partners on financial management and oversee financial performance.
• Manage and support practice income and budgeting processes.
• Lead business development opportunities to improve services.
• Ensure effective governance and NHS contract compliance.
• Provide leadership to non-clinical staff and support workforce planning.
• Support operational management and service delivery in a teaching setting.
• Engage with external stakeholders and partners.
• Oversee premises, facilities, and practice resources.
• Deliver safe, efficient and sustainable primary care services.

Skills

Strategic leadership

Communication & negotiation

Organisational abilities

Data analysis & reporting

Performance management

Education

Management qualification or substantial management experience

Tools

QuickBooks

Job description

The Practice Business Manager takes overall operational, financial and strategic management of Billericay Medical Practice, a four-partner GP practice with around 12,000 patients. The work includes leading non-clinical staff, overseeing finances and keeping the practice compliant with NHS contract and statutory duties, all in support of the GP partners. The practice is also a GP training site and medical student teaching practice, so the post sits in a teaching setting.

What the job involves

• Provide strategic leadership
• Work with the partners on financial management and oversee financial performance
• Manage and support practice income
• Lead business development opportunities
• Ensure effective governance arrangements
• Maintain compliance with NHS contractual and statutory obligations
• Provide leadership to non-clinical staff
• Support workforce planning
• Support operational management
• Deal with external stakeholders
• Manage premises and facilities
• Deliver safe, efficient and sustainable primary care services

Qualifications

• Management qualification or substantial management experience

Experience

• Senior management experience
• NHS or healthcare sector experience
• Financial management, budget setting and analysis
• Staff leadership and workforce management
• Business planning and service development
• Change management

Skills & knowledge

• Strategic thinking and leadership
• Excellent communication and negotiation skills
• Strong organisational abilities
• Data analysis and reporting capability
• Performance management
• Knowledge of QuickBooks

Other

• Evidence of continuing professional development
• HR and people management skills
• Problem-solving and decision-making skills

Nice to have

• General practice management experience
• Primary care contracting knowledge
• CQC inspection preparation
• PCN leadership experience
• NHS finance and pension administration
• Finance qualification or equivalent experience