Practice Business Manager

The Methodist Church in Britain; England; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Performance-related progression

Job summary

Bridge Medical Centre, a GP practice serving about 13,500 patients, seeks a full-time senior manager to oversee day-to-day operations, finance and HR. The post involves governance, IT, premises, and business planning, with a focus on continuity during absences and growth opportunities.

The role requires a degree or substantial senior management experience and the ability to carry out bookkeeping and payroll when needed to keep the practice running smoothly.

Qualifications

• Degree or substantial senior management experience.
• Strong leadership and financial management capabilities.
• Ability to independently undertake accounting, payroll and financial administration when required.

Responsibilities

• Provide senior leadership and oversee financial, operational and administrative management of the practice.
• Run bookkeeping, budgets, cash-flow forecasts, bank reconciliations and monthly financial reporting.
• Oversee payroll, PAYE, National Insurance, HMRC submissions and NHS and workplace pension administration.
• Monitor NHS contract income and claims (GMS, QOF, CQRS, enhanced service).
• Lead workforce management, HR casework and mandatory training.
• Oversee reception, patient services, clinical administration and complaints handling.
• Maintain governance, policies, audits, risk assessments and business continuity.

Skills

Leadership

Financial management

Organisational skills

Payroll administration

Education

Degree in business management/finance/accounting/healthcare management or related discipline

Tools

Xero

Job description

Full-time senior management role at Bridge Medical Centre, a GP practice serving around 13,500 patients, reporting to the GP Partners. The post covers day-to-day operations, finance, payroll, NHS contract income, HR, governance, IT and premises, with a share in business planning and growth. The postholder must be able to carry out bookkeeping, payroll and financial administration when needed, so the practice keeps running during absence. A degree or substantial senior management experience is required.

What the job involves

• Provide senior leadership and oversee the financial, operational and administrative management of the practice, reporting to the GP Partners
• Run bookkeeping, budgets, cash-flow forecasts, bank reconciliations and monthly financial reporting, using Xero or equivalent
• Oversee payroll, PAYE, National Insurance, HMRC submissions and NHS and workplace pension administration
• Monitor and reconcile GMS, QOF, CQRS, enhanced service and other NHS contract income and claims
• Lead workforce management, recruitment, appraisals, HR casework and mandatory training
• Oversee reception, patient services, clinical administration and complaints handling
• Maintain CQC inspection readiness, governance, policies, audits, risk assessments and business continuity
• Oversee IT systems, information governance, UK GDPR compliance and the Data Security and Protection Toolkit
• Oversee premises, procurement, supplier contracts, utilities, leases and rent reviews
• Identify income growth and efficiency opportunities, and prepare business cases and financial assessments
• Provide regular management reports to the GP Partners on finance, workforce, CQC compliance and supplier costs
• Establish procedures and cross-training so essential services continue during absence or vacancies

What’s required

Qualifications

• Degree in business management, finance, accounting, healthcare management or a related discipline, or equivalent substantial senior management experience

Skills & knowledge

• Strong leadership, financial management and organisational skills
• Ability to independently undertake accounting, payroll and financial administration when required

Nice to have

• NHS general practice management experience
• Practical budgeting, forecasting and financial reporting expertise
• Recognised business, accounting, finance or healthcare management qualification, such as AAT, CIMA, ACCA or CIPD

What’s offered

• Performance-related progression