Porter

ESS – Defence, Energy and Government Services; Poole; On-site; GBP 19,000 - 23,000; Full time

Job summary

ESS – Defence, Energy and Government Services is seeking a dedicated Porter to support operations on a full-time basis, working 37.5 hours per week. The role emphasizes excellent customer service, maintaining a clean environment, and assisting in event setups and reception tasks.

You will join a team that values individuality and recognises employees who go above and beyond, with potential progression opportunities within the Compass Group UK & Ireland family.

Qualifications

• Adaptable and able to embrace changing priorities.
• Excellent communication and relationship-building skills.
• Experience delivering high-quality customer care.
• Ability to work under pressure and maintain reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints.

Skills

Adaptable

Excellent communicator

Customer care experience

Initiative

Work under pressure

Timekeeping

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 37.5 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: 5 out of 7 days

Could you bring your spark to Defence? Here’s what you need to know before applying:

Your Key Responsibilities Will Include

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter Will

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2309/95940001/52825965/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!