Front-of-House Porter: Customer Care & Setup Support

Equipment Sales & Service Limited.; Poole; On-site; GBP 18,000 - 22,000; Full time

Job summary

Compass Group UK&I ESS is recruiting a dedicated Porter to support Defence operations on a full-time basis (37.5 hours per week). You will help maintain high standards of customer care and cleanliness, assist in setting up rooms, and handle certain reception duties such as bookings and reservations.

The role emphasizes adaptability, strong communication, reliability, and the ability to work under pressure while delivering excellent service in a Defence, Government, and Energy environment.

Qualifications

• Experience delivering high quality customer care.
• Excellent communication and relationship-building skills.
• Able to adapt to changing priorities and environments.
• Demonstrates reliability and punctuality.

Responsibilities

• Assisting in keeping lobby and public areas clean and tidy.
• Help housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handle reception duties such as booking theatre tickets or restaurant reservations.
• Respond to customer requests where required; run errands.

Skills

Customer care

Communication

Reliability/Timekeeping

Working under pressure

Job description

Compass Group UK&I ESS is recruiting a dedicated Porter to support Defence operations on a full-time basis (37.5 hours per week). You will help maintain high standards of customer care and cleanliness, assist in setting up rooms, and handle certain reception duties such as bookings and reservations.

The role emphasizes adaptability, strong communication, reliability, and the ability to work under pressure while delivering excellent service in a Defence, Government, and Energy environment.