Porter

ESS – Defence, Energy and Government Services; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Part time

Job summary

Compass Group UK&I is recruiting a dedicated Porter (Zero Hours) to ensure the smooth running of Defence operations on a casual, 0-hour basis. You will keep public areas tidy, assist with setting up rooms, and handle certain reception tasks, while delivering high-quality customer care.

The role requires adaptability, excellent communication, and reliability in a fast-paced environment within Defence and government services. Variable shifts and a people-focused team are offered.

Qualifications

• Experience delivering high quality customer care.
• Excellent communication and relationship-building skills.
• Able to adapt to changing priorities and busy environments.

Responsibilities

• Maintain lobby and public areas to a clean, tidy standard.
• Assist housekeeping and banqueting staff to set up rooms or move furniture.
• Handle reception tasks such as theatre tickets and restaurant reservations.
• Respond to customer requests and run errands as needed.
• Support safety by placing wet-floor signage and other notices.

Skills

Communication

Customer service

Timekeeping

Reliability

Adaptability

Job description

We're currently recruiting a dedicated Porter (Zero Hours) to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Porter (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to Defence? Here’s what you need to know before applying:

Your Key Responsibilities Will Include

• Assisting in keeping the lobby and other public areas clean and tidy


• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture


• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations


• Responding to customer requests where required


• Running errands


• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter Will

• Be adaptable and easily embrace changing priorities


• Be a brilliant communicator and easily build relationships


• Have experience delivering high quality customer care


• Take initiative and make decisions that are right for our customers


• Possess the ability to work under pressure


• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1509/87004001/52824574/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!