Hospitality Porter & Guest Services

Compass Group PLC; Gravesend; On-site; GBP 17,000 - 21,000; Full time

Job summary

Compass Group PLC in the United Kingdom is seeking a dedicated Porter to support the Defence operations on a full-time basis (35 hours per week). You will help keep public areas clean, assist in setting up rooms, handle reception duties, and respond to guest requests, delivering high-quality customer care.

This role requires adaptability, excellent communication, reliability, and the ability to work under pressure.

Qualifications

• Experience delivering high quality customer care.
• Be adaptable and easily embrace changing priorities.
• Be a brilliant communicator and easily build relationships.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Skills

Customer care

Communication

Adaptability

Reliability

Time management

Job description

Compass Group PLC in the United Kingdom is seeking a dedicated Porter to support the Defence operations on a full-time basis (35 hours per week). You will help keep public areas clean, assist in setting up rooms, handle reception duties, and respond to guest requests, delivering high-quality customer care.

This role requires adaptability, excellent communication, reliability, and the ability to work under pressure.