Porter

ESS – Defence, Energy and Government Services; East Midlands; On-site; GBP 14,000 - 18,000; Part time

Job summary

ESS – Defence, Energy and Government Services is recruiting a Porter on a part-time basis (30 hours per week) to support operations at our Defence site. The role emphasizes customer care, cleanliness, and proactive assistance to both guests and colleagues within public areas.

Responsibilities include maintaining lobby standards, assisting in room setup, performing light reception duties, and taking initiative to ensure a safe, welcoming environment. Full training and support are provided.

Qualifications

• Adaptable and able to embrace changing priorities.
• Excellent communicator and relationship builder.
• Experience delivering high quality customer care.
• Take initiative and make decisions in the best interest of customers.
• Ability to work under pressure and meet deadlines.
• Demonstrates exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring safety of customers by placing and removing signage for wet floors or paints.

Skills

Customer care

Communication

Time management

Reliability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a part time basis, contracted to 30 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Could you bring your spark to Defence? Here’s what you need to know before applying:

Your Key Responsibilities Will Include

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter Will

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/2209/41754001/52793333/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!