Porter - Poole

Equipment Sales & Service Limited.; Poole; On-site; GBP 18,000 - 22,000; Full time

Job summary

Compass Group UK&I ESS is recruiting a dedicated Porter to support Defence operations on a full-time basis (37.5 hours per week). You will help maintain high standards of customer care and cleanliness, assist in setting up rooms, and handle certain reception duties such as bookings and reservations.

The role emphasizes adaptability, strong communication, reliability, and the ability to work under pressure while delivering excellent service in a Defence, Government, and Energy environment.

Qualifications

• Experience delivering high quality customer care.
• Excellent communication and relationship-building skills.
• Able to adapt to changing priorities and environments.
• Demonstrates reliability and punctuality.

Responsibilities

• Assisting in keeping lobby and public areas clean and tidy.
• Help housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handle reception duties such as booking theatre tickets or restaurant reservations.
• Respond to customer requests where required; run errands.

Skills

Customer care

Communication

Reliability/Timekeeping

Working under pressure

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 37.5 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
  Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
  Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.