Porter

Lodestone House; Uppingham; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Learning and development opportunities

Recognition and rewards

Job summary

A leading hospitality provider is seeking a dedicated Porter to maintain public areas and assist staff at their location. This full-time role involves cleaning duties, managing customer requests, and support for housekeeping. The ideal candidate will demonstrate strong communication skills, adaptability, and a commitment to high-quality customer care. Join a company that values its employees and offers competitive pay alongside great perks.

Qualifications

• Experience delivering high-quality customer care.
• Ability to work under pressure and make decisions.
• Exceptional timekeeping and reliability.

Responsibilities

• Maintain cleanliness in public areas and lobby.
• Assist with housekeeping and room setup.
• Handle reception duties like bookings.
• Respond to customer requests.
• Run errands and ensure customer safety.

Skills

Adaptability

Communication

Customer care experience

Initiative

Timekeeping

Pressure management

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 35 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days.

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Key Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Ideal Porter

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0701/43928001/52783467/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!