Porter

Lodestone House; City of Edinburgh; On-site; GBP 8,000 - 11,000; Part time

Benefits offered by this job

Competitive pay

Opportunities for learning and development

Job summary

A leading hospitality firm in Edinburgh is seeking a part-time Porter to ensure smooth operations. This role involves maintaining high standards of cleanliness and customer care, assisting with various tasks, and delivering a great service. Ideal candidates should be adaptable, possess strong communication skills, and have experience in customer care. Join us for competitive pay and opportunities for career growth within one of the UK's largest businesses.

Qualifications

• Experience delivering high quality customer care.
• Ability to adapt and embrace changing priorities.
• Demonstrate reliability and exceptional timekeeping.

Responsibilities

• Keeping the lobby and other areas clean and tidy.
• Assisting staff with room setups and moving furniture.
• Handling reception duties such as booking tickets.
• Respond to customer requests and assist where required.
• Run errands as needed; ensure safety by placing/removing wet floor signage.

Skills

Adaptability

Communication

Customer care

Decision making

Ability to work under pressure

Timekeeping

Job description

Overview

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 20 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to 42.2 weeks per year.

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter Will

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2301/41453001/52786731/BU #SCOT #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!