Podiatry Clinic Receptionist

Lincolnshire Co-op; Greater Lincolnshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused co-operative in Greater Lincolnshire is seeking a Podiatry Clinic Receptionist to provide excellent service to patients. As the first point of contact, you will manage appointments and ensure a welcoming environment while supporting our team of podiatrists. The ideal candidate is organised and has good communication skills, with a commitment to patient wellbeing. Full training is provided. Enjoy benefits like annual leave and a pension scheme. Join us in making a difference in our community.

Benefits

30 days annual leave

Pension scheme with up to 12% employer contributions

Generous colleague discount rates

Annual discretionary bonuses

Free tea and coffee provisions

Qualifications

• Previous experience in a healthcare or customer service environment is beneficial but not essential.
• Good literacy, numeracy, and IT skills.
• Commitment to delivering great service and supporting patient wellbeing.

Responsibilities

• Manage appointment bookings for patients.
• Support the smooth day-to-day running of the clinic.
• Ensure the clinic environment meets high hygiene standards.

Skills

Organisational skills

Customer service

Communication

IT skills

Job description

About the role

At Lincolnshire Co-op, we’re proud to bring together ideas, energy and resources to make life better in our communities. Our Podiatry Clinic plays a vital part in supporting local health and wellbeing — providing professional, caring and accessible foot health services to patients across Lincolnshire. We’re looking for a Podiatry Clinic Receptionist to join our friendly team, ensuring every patient receives a warm welcome and an excellent standard of service.

As a Podiatry Clinic Receptionist, you’ll be the first point of contact for our patients, ensuring their experience is welcoming, efficient and professional from start to finish. You’ll manage appointment bookings, assist with queries and support the smooth day‑to‑day running of the clinic. Organisation and attention to detail are key – from preparing patient files and processing payments to maintaining accurate records and ensuring the clinic environment meets the highest hygiene standards.

You’ll also play an important part in supporting our podiatrists and wider pharmacy team. This includes managing patient communications, coordinating schedules, ordering clinic supplies and ensuring all equipment is properly sterilised and ready for use. Whether you’re handling a query, managing the diary, or promoting foot care products, you’ll do it with care, professionalism and a focus on helping every patient feel valued and supported.

About You

You’ll be an organised, caring and approachable individual who enjoys working with people. Previous experience in a similar healthcare or customer service environment would be helpful, but it’s not essential – full training will be provided. What matters most is your commitment to delivering great service, your ability to communicate clearly and professionally, and your enthusiasm for supporting patient wellbeing.

You’ll have good literacy, numeracy and IT skills, with the confidence to manage appointments and payments accurately. You’ll take pride in maintaining a clean, welcoming clinic environment and demonstrate our values in everything you do.

Benefits

In addition to working for a successful co‑operative business, we offer our colleagues fantastic benefits, including:

• 30 days annual leave (including bank holidays) (pro‑rata)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Free tea and coffee provisions for all colleagues during rest breaks at work

We are an “Investors in People – Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community‑focused business, we’ll work together with you to shape your career for the better.

About Us

From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We are owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivate us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on [phone], or alternatively you can email [e-mail]. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.