PM Warehouse Shift Supervisor - Lead & Optimize Parcel Ops

InPost Ltd.; Tipton; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension Scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Program

Job summary

InPost UK is seeking a Warehouse Shift Supervisor (PM) to join our Birmingham site and drive operational excellence in parcel sortation. You will lead a dynamic team, oversee shift operations, and ensure safety and productivity in a fast-moving environment.

Reporting to the site leadership, you will manage staff planning, inductions, and performance, while implementing improvements to processes and standards across the warehouse. A proactive, hands-on leader with a focus on results is essential.

Qualifications

• Experience of managing a shift, direct people leadership and resource planning skills.
• Verbal and written communication at all levels.
• Competent computer skills in Microsoft Office and in house programs.
• A ‘Can Do’ attitude with the motivation to deliver goals and results through people and processes.
• Ability to work to within timescales and to meet deadlines.
• Problem solving.
• Flexible in working across various shift patterns and teams.
• Team player, ready to help colleagues and consider the needs of the rest of the team.
• Understanding of health and safety in a warehouse environment Essential skills (e.g. H&S, FLT, leadership experience)
• Driving licence
• Excellent time keeping and reliability
• Forklift license beneficial, but not essential.

Responsibilities

• Assist in the planning and forecasting of staff requirements including rota management and annual leave planning.
• Provide induction and on the job training to all staff and delivery contractors to ensure they are able to undertake their duties effectively, efficiently and safely and provide direction where necessary.
• Complete company disciplinary procedures where required and appropriate to position.
• Ensure that all Return-to-work interviews (RTW) are completed at the start of each shift and before employees return to their designated duties.
• Manage absence and lateness in accordance with Company procedure.
• Ensure all payroll paperwork is passed to the relevant department to ensure pay is correct including sickness, certificates, holiday forms, etc
• Hold team briefings with warehouse staff to communicate Company policies and procedures, Health & Safety matters and any other business information in a positive manner
• Support management on employee issues
• Ensure all staff have completed the necessary Health & Safety Training in order to carry out their role safely.
• Ensure the warehouse and loading areas are kept clean, tidy and safe at all times to comply with Company Policy and Health & Safety Regulations.
• Highlight to management any risk assessments required for staff i.e. returning from absence, maternity risk assessments, or any new tasks/machinery requiring staff to undergo further training.
• Manage and motivate the team to meet customer timescales and improved productivity.
• Ensure quality standards and productivity targets are met.
• Provide ‘Hand over Reports’ as required by management.
• Undertake any other tasks within the appropriate levels of responsibility or as directed by a member of the senior management team.

Skills

Shift management

People leadership

Resource planning

Verbal communication

Written communication

MS Office

Can-do attitude

Deadline driven

Problem solving

Flexibility

Team player

Health & safety

Driving licence

Forklift experience

Job description

InPost UK is seeking a Warehouse Shift Supervisor (PM) to join our Birmingham site and drive operational excellence in parcel sortation. You will lead a dynamic team, oversee shift operations, and ensure safety and productivity in a fast-moving environment.

Reporting to the site leadership, you will manage staff planning, inductions, and performance, while implementing improvements to processes and standards across the warehouse. A proactive, hands-on leader with a focus on results is essential.