PM Service Advisor - Flexible Hours, Pension, Parking

Perfect Placement UK Ltd; Peckleton; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Company pension

On-site parking

Flexible hours

Job summary

Perfect Placement UK Ltd is seeking an experienced Service Advisor for a busy Aftersales team in Melton Mowbray, Leicestershire. The role offers flexibility with PM-based hours and a family-owned automotive environment.

Salary is up to £37,000 including bonus, with options for flexible full-time or part-time work. Key duties include bookings, estimates, invoicing, upselling service plans, and customer handovers within a supportive team.

Qualifications

• Previous experience as a Service Advisor or in a similar automotive customer-facing role.
• Previous experience within the motor trade.
• Excellent customer service and communication skills.
• Strong organisational and administration skills.
• A motivated and professional approach.

Responsibilities

• Meeting and greeting customers in a professional and friendly manner.
• Managing customer bookings and checking vehicles into the workshop.
• Advising customers on recommended work and the appropriate course of action.
• Preparing estimates for repair costs and timescales.
• Maximising opportunities to upsell additional work through the vehicle health check process.
• Preparing invoices and explaining completed work to customers.
• Taking customer payments.
• Quoting and selling service plans.
• Completing vehicle handovers and follow-up customer contact.
• Working towards agreed targets and deadlines.
• Supporting the wider Aftersales team where required.

Skills

Customer service

Communication

Teamwork

Attention to detail

Organisation

Driving licence

Job description

Perfect Placement UK Ltd is seeking an experienced Service Advisor for a busy Aftersales team in Melton Mowbray, Leicestershire. The role offers flexibility with PM-based hours and a family-owned automotive environment.

Salary is up to £37,000 including bonus, with options for flexible full-time or part-time work. Key duties include bookings, estimates, invoicing, upselling service plans, and customer handovers within a supportive team.