Platform Lead: Resilient Infra & Services (Hybrid, Bristol)

Sanderson; West of England; Hybrid; GBP 59,000 - 72,000; Full time

Job summary

Sanderson is recruiting a Technical Platform Manager to join their new project team in Bristol. You will own and oversee platform infrastructure, cluster environments, backend services, and delivery of platform improvements.

You will lead a small technical team and collaborate with stakeholders to stabilise and evolve the platform. The role is full-time, permanent, with hybrid working in Bristol and a focus on resilience, performance, security, and user experience.

Qualifications

• Proven experience managing complex technical platforms across infrastructure, services, and operational environments.
• Strong leadership experience managing technical teams and coordinating delivery across multiple specialist disciplines.
• Experience improving platform reliability, reducing technical debt, and implementing operational best practices.
• Strong understanding of infrastructure operations, networking, backend services, and platform architecture.
• Experience with automation, DevOps practices, monitoring, release management, and service improvement.
• Demonstrable experience in risk management, operational governance, and continuous improvement initiatives.
• Excellent stakeholder management skills, with the ability to communicate effectively across technical and non-technical audiences.
• Strong organisational skills with experience managing competing priorities, budgets, and resources.

Responsibilities

• Own and manage the platform infrastructure, including cluster environments, backend services, and associated operational processes.
• Lead a small technical team whilst coordinating specialist input across infrastructure, networking, and wider stakeholder groups.
• Drive platform stabilisation activities, identifying technical risks, reducing complexity, and improving ownership, documentation, and service standards.
• Develop and prioritise a roadmap of platform improvements focused on resilience, performance, security, and user experience.
• Ensure reliable service delivery through effective monitoring, incident management, automation, and operational governance.
• Work closely with technical and business stakeholders to understand requirements and translate them into practical platform solutions.
• Establish and embed engineering standards, delivery processes, and continuous improvement practices across the platform.
• Manage technical projects, infrastructure improvements, budgets, and resource planning to support long-term platform success.
• Provide technical leadership, mentoring, and guidance whilst maintaining oversight of platform strategy and operational delivery.

Skills

Technical leadership

Platform management

DevOps

Monitoring

Incident management

Automation

Stakeholder management

Budget management

Team leadership

Job description

Sanderson is recruiting a Technical Platform Manager to join their new project team in Bristol. You will own and oversee platform infrastructure, cluster environments, backend services, and delivery of platform improvements.

You will lead a small technical team and collaborate with stakeholders to stabilise and evolve the platform. The role is full-time, permanent, with hybrid working in Bristol and a focus on resilience, performance, security, and user experience.