Plant Hire Desk Administrator

Select Plant Hire Company; Cambridge; On-site; GBP 21,000 - 26,000; Full time

Job summary

Select Plant Hire is seeking a Hire Desk Administrator/Assistant to join our Powered Access team in St Neots. The role covers busy day-to-day administration, contract creation, damage charges, records and customer support.

You’ll log breakdowns, set up new assets and help with quotations in a fast-paced environment. We’re looking for someone with strong IT skills, attention to detail and a proactive approach, who can adapt as priorities change.

Qualifications

• Previous administration, coordination or hire desk experience would be beneficial
• Excellent attention to detail and a high level of accuracy
• Strong IT skills and confidence using multiple systems
• Comfortable working in a fast-paced environment where priorities can change quickly
• A proactive and organised approach to work
• Strong communication and customer service skills
• A reliable team player with a positive attitude
• A full UK driving licence would be advantageous
• Experience within plant hire, logistics, construction, equipment rental or a similar industry would be beneficial but is not essential

Responsibilities

• Supporting the day-to-day administration of the Powered Access hire desk
• Raising hire contracts and associated documentation
• Processing damage charges and maintaining accurate records
• Logging equipment breakdowns and ensuring information is updated correctly within internal systems
• Setting up new assets and maintaining accurate fleet records
• Assisting with customer enquiries and preparing quotations when required
• Monitoring shared inboxes and responding to queries in a timely manner
• Providing administrative support across the wider team
• Maintaining high standards of accuracy and attention to detail across all tasks
• Building strong working relationships with colleagues, suppliers and customers
• Occasionally visiting sites to support stakeholder relationships and gain a better understanding of operations

Skills

Administrative experience

IT skills

Attention to detail

Customer service

Communication

Driving licence

Education

GCSEs or equivalent

Tools

MS Office

CRM systems

Job description

Select Plant Hire is seeking a Hire Desk Administrator/Assistant to join our Powered Access team in St Neots. The role covers busy day-to-day administration, contract creation, damage charges, records and customer support.

You’ll log breakdowns, set up new assets and help with quotations in a fast-paced environment. We’re looking for someone with strong IT skills, attention to detail and a proactive approach, who can adapt as priorities change.