Plant Hire Desk Controller – Growth & Benefits

Neos Recruitment Ltd; Uxbridge; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Excellent company benefits

Job summary

NEOS Engineering Recruitment is working with a well-established plant and equipment hire business to recruit an experienced Hire Controller for its London operation, based in Uxbridge. The role offers a challenging environment within a busy depot, where accuracy, customer service and coordination are key to success.

The Hire Controller will manage incoming hire enquiries, produce quotations, process hire orders and coordinate the hire process from enquiry through delivery, collection and

Qualifications

• Experience in plant hire, tool hire, powered access, construction equipment, material handling or equipment rental.

Responsibilities

• Handling incoming customer hire enquiries
• Producing quotations and processing hire orders
• Advising customers on suitable plant and equipment
• Checking fleet availability and allocating equipment
• Coordinating deliveries and collections
• Managing on-hire and off-hire equipment
• Liaising with transport, workshop and sales teams
• Maintaining accurate records on internal hire systems
• Building strong relationships with new and existing customers
• Following up quotations and maximising hire opportunities
• Resolving customer queries quickly and professionally
• Supporting the day-to-day running of the depot

Skills

Customer service

Quotations

Hire coordination

Plant equipment

Sales liaison

Job description

NEOS Engineering Recruitment is working with a well-established plant and equipment hire business to recruit an experienced Hire Controller for its London operation, based in Uxbridge. The role offers a challenging environment within a busy depot, where accuracy, customer service and coordination are key to success.

The Hire Controller will manage incoming hire enquiries, produce quotations, process hire orders and coordinate the hire process from enquiry through delivery, collection and