Planning Support Officer — Hybrid Admin & Repairs Coordinator

Peabody; Basildon; Ibrido; GBP 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

23 days annual leave

Volunteering days

Flexible benefits scheme

Life assurance

Pension contribution

Descrizione del lavoro

Peabody is seeking a Planning Support Officer to assist planners, supervisors and field teams in delivering a responsive repairs service. You will manage appointments, liaise with operatives and suppliers, and help keep residents informed throughout the repair journey.

The role requires experience in fast-paced administrative environments, strong IT skills (Microsoft Office) and a proactive, problem-solving mindset. Hybrid work with office presence in Pitsea supports flexible scheduling.

Competenze

• Experience in fast-paced administrative or scheduling environments.
• Strong customer service skills and clear written/verbal communication.
• Ability to handle confidential information and to prioritise and meet deadlines.

Mansioni

• Provide day-to-day administrative and scheduling support to operational teams.
• Assist with appointments, training sessions and toolbox talks; manage diaries.
• Support response management and ensure timely communications with residents and stakeholders.
• Help monitor KPIs and support broader property services activities as priorities shift.

Conoscenze

Administrative experience

Customer service

Team coordination

Strumenti

Microsoft Office

Descrizione del lavoro

Peabody is seeking a Planning Support Officer to assist planners, supervisors and field teams in delivering a responsive repairs service. You will manage appointments, liaise with operatives and suppliers, and help keep residents informed throughout the repair journey.

The role requires experience in fast-paced administrative environments, strong IT skills (Microsoft Office) and a proactive, problem-solving mindset. Hybrid work with office presence in Pitsea supports flexible scheduling.