Hybrid Works Planner — Repairs & Scheduling

Places for People; City of Edinburgh; Hybride; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Pension with matched contributions (up

35 days annual leave (incl. bank)

Healthcare cashback scheme

2% bonus scheme

Training and development

Employee discounts

Résumé du poste

Places for People is seeking a proactive coordinator to plan and schedule work for our internal workforce, including planned tasks, investments and repairs across occupied and empty properties. You will drive timely appointments, keep customers informed and maintain GDPR-compliant data in real time.

The role blends office attendance with remote working, offering a supportive team and opportunities to grow within a leading social enterprise.

Qualifications

• Experience in a customer service role.
• Experience using a scheduling database.
• Experience managing multiple activities across occupied and empty properties.

Responsabilités

• Coordinate and plan work for the internal workforce, including planned tasks, investments and compliance events.
• Manage repairs and scheduling to meet timescales on both occupied and empty properties.
• Provide timely forecasts to Field Operations Managers when repair volumes exceed resources.
• Maintain data in line with GDPR and ensure real-time information is accurate.

Connaissances

Customer service

Scheduling systems

Multi-property scheduling

Communication

Outils

Scheduling database

Description du poste

Places for People is seeking a proactive coordinator to plan and schedule work for our internal workforce, including planned tasks, investments and repairs across occupied and empty properties. You will drive timely appointments, keep customers informed and maintain GDPR-compliant data in real time.

The role blends office attendance with remote working, offering a supportive team and opportunities to grow within a leading social enterprise.