Planner / Scheduler / Coordinator in ME14

Energy Jobline ZR; Maidstone; On-site; GBP 27,000 - 33,000; Full time

Job summary

Huntress is recruiting for a Planner / Scheduler / Coordinator based in Maidstone to join a busy Planning, Scheduling & Dispatch team. The role coordinates field-based operatives across the UK, ensuring timely completion of reactive and planned works and maintaining service levels.

The ideal candidate will be highly organised, able to prioritise under pressure and comfortable with data-entry and Microsoft Office. Full training provided with progression opportunities.

Qualifications

• Strong organisational and problem-solving skills.
• Confident using Microsoft Office and quick to learn new systems.
• Experience in customer service, scheduling or administration is advantageous.
• Excellent attention to detail and accurate data-entry.

Responsibilities

• Schedule reactive and planned works for field operatives across the UK.
• Communicate with operatives to keep jobs on schedule.
• Monitor service levels, response times and SLAs to meet deadlines.
• Identify scheduling issues early and escalate as needed.
• Support day-to-day coordination of field operations.

Skills

Organisational skills

Problem solving

Attention to detail

Scheduling experience

Data entry

Tools

Microsoft Office

Workforce management systems

Job description

Job DescriptionPlanner / Scheduler / Coordinator Maidstone | £30,000

Huntress is currently recruiting for a Planner / Scheduler / Coordinator to join our client's Planning, Scheduling & Dispatch team based in Maidstone. This is an excellent opportunity to become part of a busy and dynamic department responsible for coordinating field-based operatives across the UK. We're looking for someone who is highly organised, able to prioritise effectively, and thrives in a fast-paced environment. Full training will be provided, along with genuine opportunities for progression and development. Please note: This position operates on a rotating shift pattern, so flexibility is required.

Key Responsibilities

• Schedule both reactive and planned works for field-based operatives using a range of workforce management systems.
• Communicate regularly with operatives to ensure jobs are completed efficiently and remain on schedule.
• Monitor service levels, response times, and SLAs, ensuring all work is delivered within agreed timescales.
• Identify potential scheduling issues or delays at an early stage and escalations where necessary.
• Support the smooth day-to-day coordination of field operations across the UK.

About You

• Strong organisational and problem-solving skills with the ability to think quickly under pressure.
• Confident using Microsoft Office and capable of learning new systems and processes quickly.
• Previous experience in customer service, scheduling, planning, coordination, or administration would be advantageous.
• Excellent attention to detail and accurate data-entry skills.
• Able to manage competing priorities and work effectively to deadlines.

If you're a proactive and adaptable individual looking for a varied role within a supportive team, we'd love to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of , , mental or physical , age or .

As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.